Terms and Conditions for Landscapers in St Johns Wood

Welcome to our landscaping services in St Johns Wood. By engaging our services, you agree to the following Terms and Conditions, which outline the responsibilities and expectations for both parties. Please read them carefully to ensure a clear understanding of our working relationship.

Services Provided

We offer a comprehensive range of landscaping services tailored to meet the unique needs of our clients in St Johns Wood. Our services include:

Garden Design and Planning
Regular Lawn Maintenance
Planting and Garden Bed Installation
Hardscaping Services, including patios and pathways
Tree and Shrub Care
Irrigation System Installation and Maintenance
Seasonal Clean-ups and Preparations

All services are performed with a commitment to quality and customer satisfaction. Specific details of each service will be outlined in individual contracts.

Payment Terms

Our payment terms are designed to ensure clarity and fairness for both parties. The following guidelines apply:

Payment Methods

We accept various payment methods, including:

Bank Transfers
Credit/Debit Cards
Cash Payments

All payments should be made in the agreed currency and within the stipulated time frame.

Payment Schedule

Depending on the project size and scope, payment can be scheduled as follows:

Deposit: A non-refundable deposit is required before work commences, typically 30% of the total project cost.
Progress Payments: For larger projects, progress payments may be scheduled at specified milestones.
Final Payment: The remaining balance is due upon completion of the project.

Late Payments

Payments not received by the due date may incur a late fee of 5% of the outstanding amount per month. Continuous late payments may result in suspension of services until the account is settled.

Cancellation Policy

We understand that circumstances can change. Our cancellation policy is as follows:

Notice Period: Cancellations must be made at least 14 days prior to the scheduled service date.
Cancellation Fees: Cancellations made within the notice period may be subject to a fee equivalent to the deposit paid.
Refunds: Refunds of deposits are not available once materials for the project have been purchased.

Liability and Insurance

We take responsibility for the quality and safety of our work. The following terms apply:

Insurance Coverage: We maintain comprehensive liability insurance to cover any accidental damages or injuries that may occur during the execution of our services.
Limitation of Liability: Our liability is limited to the total value of the contract. We are not responsible for indirect or consequential damages.
Client Property: Clients are responsible for securing any valuables or sensitive items. We are not liable for damages to client property not related to our services.

Client Responsibilities

To ensure the smooth operation of our services, clients are expected to:

Provide Access: Ensure that our team has access to the property during agreed-upon times.
Timely Information: Provide any necessary information or decisions promptly to avoid delays.
Safety Measures: Remove any hazards or obstacles that could impede our work or pose safety risks.

Changes to Terms

We reserve the right to amend these Terms and Conditions as needed. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any legal actions arising from the provision of our services will be conducted within this jurisdiction.

Dispute Resolution

In the event of a dispute, both parties agree to seek resolution through the following process:

Negotiation: Attempt to resolve the dispute through direct communication.
Mediation: If negotiation fails, engage a neutral third-party mediator.
Arbitration: As a last resort, disputes may be settled through binding arbitration in accordance with the rules of the Chartered Institute of Arbitrators.

Both parties agree to act in good faith and cooperate to reach a fair resolution.

Intellectual Property

All designs, plans, and proprietary methodologies developed during the course of our services remain the intellectual property of our company. Clients are granted limited rights to use these materials solely for the intended purpose of maintaining their property.

Force Majeure

We are not liable for any delays or failures in service resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or pandemics. In such events, we will make every effort to resume services promptly.

Termination

Either party may terminate the contract under the following conditions:

Breach of Terms: If one party fails to comply with the agreed terms, the other party may terminate the contract after a written notice and a reasonable period to rectify the issue.
Mutual Agreement: Both parties may agree to terminate the contract at any time.

Upon termination, any outstanding payments for services rendered up to the termination date become immediately due.

Confidentiality

We respect the privacy of our clients and commit to maintaining the confidentiality of any sensitive information disclosed during our engagement. This includes personal data, property details, and any other proprietary information.

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such invalidity will not render the entire agreement unenforceable. The remaining provisions will continue in full force and effect.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and our landscaping services. Any amendments or additions must be made in writing and signed by both parties.

By choosing our landscaping services in St Johns Wood, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.